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Maintenance Tech Training

07/11/2018 3:15 PM | Audrey Webster (Administrator)

Here's is an article from our most recent newsletter. We thought non-members and those just checking out VR Edge to see if it's a good fit for them, might be interested in seeing some examples of great and specific information we give you from some of the most respected professionals in our business today.  Check this out!


Technician Training Plan

This is the training plan used by a company on the Outer Banks of NC for a new maintenance tech. If the newly hired tech is a full timer, the four days of training are a Thursday through Sunday for their busiest days are Saturday and Sunday. If a part-timer, training would be over 2 x 2day weekends (Saturday and Sunday).  

Not mentioned here is that they tech comes to maintenance having already filled out all personnel forms.

Day One

·         Show how to use time clock

·         Introduction to all staff

·         Make sure has all required personal tools

·         Issue bin and company provided supplies and discuss uses of each

·         Discuss departmental policies and have them review and sign that they understand all operational procedures

·         Watch YouTube training videos

1.    Toilet repairs

2.   Drywall repair

3.   Grill repairs

4.       Remounting towel bars

5.       Gas stove troubleshooting

 Give test. Review wrong answers


 YouTube has so many "How To" videos on troubleshooting and repairing just about all common household appliances and other items. It should be a valuable tool for every VRM maintenance department as a source of information and employee training.


Day Two:

·         Review internet/TV issues. Give troubleshooting guide

·         How to open and close a workorder in the software system

·         Trainer perform workorders with new hire observing

·         New hire perform workorders while being coached by trainer

Day Three:

·         Trainer perform workorders with new hire observing

·         New hire perform workorders while being coached by trainer


Day Four:

·         Do workorders all day while being coached



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